We want our customers to be completely satisfied with their purchases. All products ordered from may be returned for a full refund (excluding shipping charges) within 30 days of purchase. The item must be in resellable condition, with its original packaging intact. Please package the merchandise in the same or similar box as the one in which it was shipped, include a copy of the invoice, and ship to our warehouse, 29 Eleanor Drive, Latrobe, PA 15650 . Itasho is not responsible for items damaged during return shipment. For the return of fragile items, please pack them well so that they will not be damaged when returned. Customers are responsible for the return freight charge. Any shipping company may be used to return the item(s) to us. We recommend purchasing insurance and delivery confirmation for items of high value. Please email us at to inform us of a pending return and/or for a prompt resolution to a problem.
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29 Eleanor Drive, Latrobe, PA 15650